Across the world, point-of-sale (POS) systems are growing in popularity as more and more eateries, restaurants, and cafes recognise the benefits that the software brings to their operations.
Within the POS system world, there is no denying that handheld devices are the wave of the future. After all, the mobile POS market is expected to be valued at around $50 billion in the next few years.
In other words, iPad POS systems are becoming essential and any restaurant that doesn’t jump onboard is merely falling behind. To ensure that that isn’t you, read on to learn everything you need to know to implement an iPad point of sale system in your restaurant.
1. Recognize the benefits of an iPad POS system.
To successfully implement an iPad POS system into your establishment, you need to understand what the benefits are and why you are doing it.
By knowing what you are looking to get out of the system, you will not only be in a better position to choose one, but you will also be better suited to explain it to the rest of your team.
Undoubtedly, one of the most significant benefits of implementing an iPad POS system is that you can amplify your sales and manage your operations more effectively and efficiently.
To ensure that you can stand out from the competition, you need to have the tools and systems in place to provide the best customer experience possible. The best iPad POS systems can be custom-designed to align with your restaurant’s unique requirements and respond to all your point-of-sale specifications.
The best iPad POS systems also simplify your management processes as these provide an overview of all aspects of your labour operations, streamline your kitchen, table, and delivery management, and provide comprehensive reporting and analytics.
Plus, if you choose one with integrations with Quickbooks (such as Revel Restaurant POS), you can more easily manage your business accounting and finances.
2. Choose a POS system with the right features for your staff.
One of the most challenging aspects of selecting a POS system is ascertaining which features are necessary for your organisation.
After all, the purpose of implementing an iPad POS system is to have smoother operations all around, which is why the one that you choose needs to have the right features for your operations. The POS you select could become the central nervous system of your establishment.
Your iPad POS system needs to help your staff swiftly determine inventory levels, put the right orders in at the appropriate time, adjust orders quickly, and know when an item is no longer available. Additionally, it is imperative that your staff communicate with each other effectively during and after their shifts and be able to handle tabs and checks seamlessly.
For the staff, you want to ensure that the iPad POS system that you select has real-time inventory monitoring so that everyone can be on the same page regarding availability. Moreover, the system should facilitate quicker communication (such as alerting the kitchen to a food allergy) and more efficient check and tab management.
3. Choose a POS system with the right features for guests.
Of course, the system also needs to enhance your guest experience.
Table management is a crucial component of a high-quality restaurant POS system. With these features, you can ensure you are always accommodating guests with unmatched service as staff can quickly monitor a real-time view of your restaurant reservations and waitlist. This greatly helps in maintaining a smooth service from the first moment diners arrive.
When you implement an iPad POS system, you are taking a big step in improving order accuracy and service time as the iPad can be moved anywhere in your eatery and can be quickly updated and changed as necessary.
This type of system also allows you to offer table-side service that reduces the risk of an ordering error. Moreover, you also want your iPad POS system to feature tools for splitting checks and items and enabling signature on-screen to expedite the check-out process.
Furthermore, as it will connect your entire restaurant system, you can integrate your new POS system with your chosen online ordering platform to streamline operations further and aggregate all relevant data. This is especially important given the growing rise in online ordering.
4. Take the first step.
Choosing an iPad POS system for your restaurant is a big decision because you need to make the right choice if you are going to reap the benefits. While there are several options for you on the market, the fact is that not all systems are designed the same, and not all of them are going to fulfil your needs.
Therefore, it is crucial that you take the time to brainstorm what it is precisely that you are looking for in your new iPad POS system and then find a product that aligns with those requirements.
When speaking with potential solutions providers, make sure that they are open to working with you to create the ideal system for your restaurant.
Once you have a few potential iPad POS providers, it is time to start testing them out. Providers such as iPad POS Middle East make it easy for you to try – as it is free, convenient, and without obligation. Once you are provided with a tailored demo of the system, a member of the expert team will walk you through every step of the software.
If you decide Revel Restaurant POS is the one you want to go with, everything from the hardware to the installation, menu set up to staff training will be provided.
Soon, you will be on your way to running a more efficient and profitable business in no time.
Are you considering implementing an iPad POS system into your restaurant this year? Why or why not? What do you foresee would be the most significant benefit of this type of system? What do you think would be challenging about the implementation process?
Let us know your thoughts and any additional questions you have in the comments below!